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The best and the most widespread Cloud Contact Center Solutions in the
Middle East!
Your gateway to better communication
The best and the most widespread Cloud Contact Center Solutions in the Middle East!
Your gateway to better communication
Connect with your customers faster, smartly, and provide them with an exceptional experience for better service, and technical support through the latest cloud call center system, and customer service management.
Thousands of companies mainly rely on Bevatel solutions and services
Thousands of companies mainly rely on Bevatel solutions and services
Why Choosing Bevatel?
Integrated Cloud Solutions
Licensed by Communication Ministry
Free Training & Quick technical support
Extensive control of systems from mobile
Cloud Call Center System
Cloud Call Center System
Contact your customer limitlessly with Bevatel Cloud Call Center makes you regular, accelerated, better, and more effective communication anywhere.
Integrated Cloud Contact Center
User-Friendly with Computer & Mobile
Live Panel & Real-time Reports
Call Recording
Detailed reports for contact center
Integration with systems like ERP, CRM
Unified Number 9200 & Toll-Free Number 800
Receive all your business calls (in Saudi Arabia) over an easy-to-remember unified number 9200, or Toll-Free Number 800, with multiple features for contact centers!
Connect your branches with a unified contact center
Empower your brand
Calls Distribution
Unified Number 9200 & Toll-Free Number 800
Bevatel Business Chat
Bevatel Business Chat
Never miss your customers' Conversations! Receive all your customers’ conversations in a unified platform for all your business channels on social media!
WhatsApp Business Activation with your numbers
Integrate Social Media Channels (Twitter, Instagram, Messenger, Google
Business, Messenger, Gmail)
All customers' conversations in a single interface
Unlimited Users
Unlimited Chatbot
Integration with Multiple systems
Detailed Reports & Analytics in real-time
CRM System
Turn each opportunity into a deal, maintain your customers' info in professional and detailed databases and develop your customers' relationships into more profitable dealings!
CRM Software for contacts Management!
Increase your customers' engagement with your products and services
utilizing the Bevatel CRM system!
Create professional databases for customers
Manage current and potential customers
Extensive details and statistics for customers deals
Analyze customers’ info and details
CRM for Sales
Execute your sales processes, and track customer deals and orders with the latest CRM System, specially designed for your business!
Organize current and potential customers
Sales Pipelines management
Orders tracking
Categorize customers
Sales opportunities management
Create quotations and invoices
CRM for Stores and Projects Management
Develop your business, and organize your projects faster with more professional tools to manage stores and the whole project periodically!
Follow up on customers' & suppliers' deals.
Manage available and sold products
Create tasks and deadlines
Issue reports and invoices
Follow up on project processes execution
CRM System for Customer Service & Technical Support
Get a well-observed overview of your customers' interests and attitudes, and provide them with the best experiences and technical support. All of those and more through an integrated CRM System!
Comprehensive customers databases
Technical support tickets
Comprehensive reports for customers' problems & needs
SMS Service
SMS Service
Prepare and schedule your SMS Campaigns with Bevatel SMS Service, and reach your customers everywhere, Most Rapidly!
Schedule and Auto-send SMS
Send by your business name
Individual & Bulk SMS
Extensive reports and statistics
Send bulk SMS and customize the message
Compatible with all mobile networks
Bevatel Mobile APPs
Better communication with your customers is the first step to your success and maintaining them! Communicate with your customers limitlessly!
Bevatel Apps for call center, customer service, and business chat are designed with the highest quality to make you stay connected regularly with your customers; follow up on your business and sales anywhere!
Bevatel Mobile APPs
Integrate Bevatel systems with the most popular systems to be more ease of use
From now on, you won’t have to open multiple systems and applications at the same time! Bevatel systems and solutions for advanced cloud call centers and customer service are professional. And you can easily integrate them with many systems, applications, and tools that the marketing, customer service, sales, and technical support departments rely on for your business.
Last News
Fruitful participation of Bevatel in Gitex Global Dubai 2022
The Advanced Unified Telecommunication Establishment - Bevatel participated in GITEX Global 2022, held in Dubai, United Arab Emirates, from 10 to 14 October 2022. The Bevatel team clarified the steps of Bevatel to expand in the UAE and the Arab Gulf countries after its achievements and contributions in helping thousands of companies.
Bevatel at the Gulf Information Technology Exhibition – GITEX 2022
The activities of the Gulf Information Technology Exhibition, known as the “GITEX Technology Exhibition” in Dubai, United Arab Emirates for 2022, will start from the 10th to the 14th of next October, to include a large group of emerging companies and leaders of the technology and digital sector to reveal the most prominent technical developments.
Bevatel is a gold sponsor of the Saudi International AI & Cloud Tech Expo 2022
Bevatel participated as a gold sponsor for the Saudi International AI & Cloud Tech Expo 2022 in Riyadh from 22 to 24 May. During this period, Bevatel reviewed the latest developments and the latest ideas and solutions for business, more advanced cloud services for customer service, and contact centers for commercial activities.
Frequently Asked Questions
Yes, you can benefit from the service outside Saudi Arabia and from anywhere around the world. All Bevatel Services are cloud and can be run online and remotely without being in your business or establishment.
Yes, of course. All Bevatel systems and services are fully secured. Bevatel provides its services through powerful, high-quality, and fully-secured servers.
Yes, of course. You can request additional extensions or increase the concurrent calls.
Yes, of course. Bevatel provides the customers with integrated technical support 24h/day by professional experts, technicians, and specialists.
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