What is call center software?
Bevatel contact center software is a system that enables you to operate your call centers to receive many of your customers’ calls, make many concurrent calls without any problems in networks and lines.
Bevatel Call Center System has multiple professional features for recording and transferring calls, IVR, and voice mail, as well as following up the performance of call centers and customer service agents.
The Bevatel Call Center is the first cloud system that enables you to make and receive your call center calls from anywhere, just by connecting to the Internet and without being at the call center headquarters. This system is the easiest in operation, as it does not require complicated cables and installations like traditional call center systems.
This system also allows the customer service and technical support staff at your call center to work remotely. And it enables you to manage your call center and follow up your workflow in a cloud remotely via the Internet.