What is a Call Centers Company?
The call center company is an establishment that provides all the services and products needed for you to get an integrated professional call center for your organization or activity so that you can provide your target audience with regular professional service and technical support.
The call center companies’ role is not limited to providing establishments and businesses with call center services and customer service solutions. But also creating integrated professional call centers equipped with the latest call center and customer service devices and systems for your organization or your business regardless of their size and the number of calls you want to receive, or the number of employees you have.
In addition, the Call Centers Company may offer the same service to you, as some call center companies operate the customer service and the call center of your establishment.
The Call Centers Company staff make and receive calls for your business and provide customer service or technical support required.
Bevatel is one of the best call center companies in Saudi Arabia that provides high-quality, integrated contact center solutions and customer service solutions at the lowest costs, and we can mention the most important of these services in some points and briefly as follows: -
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Bevatel cloud call center system.
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Unified number 9200 service.
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CRM System.
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Outsourcing Call Center.
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SMS services.
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VOIP devices.
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Bevatel Cloud Call Center System.
The call center cloud system from Bevatel is the latest professional call center system that works cloudly. And it enables you to make and receive many concurrent calls to your business or establishment with integrated professional options and features that help you provide customer service and regular technical support to customers.
We can mention the most important advantages of the Bevatel Call Center cloud system in points as follows: -
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Calls' waiting, recording, and forwarding features.
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API Integration with many systems such as CRM systems, payment systems, and ERP systems.
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Working remotely and from anywhere.
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Follow up on workflow.
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This system works in the cloud and does not require any complicated cables or installations.