Advanced Unified Telecommunication Establishment ( Bevatel ) was established in 2006 with commercial registered number 1010456255 and license for contact center with number ( 42-13-192 ) in Jeddah, Saudi Arabia. And it has succeeded in helping many Saudi companies to develop their contact centers.
For more than 15 years, Bevatel has succeeded in occupying a pioneer rank in advanced communications by its professional solutions for contact centers, customer service, call centers systems, and management. All these services have enabled Bevatel to be the leading company in contact center services not only in Saudi Arabia but in the Middle East generally.
Now, Bevatel has many activities and services, and we have branches in Bahrain, Egypt, and India, in addition to headquarters in Jeddah.
Bevatel provides professional VOIP Products to develop your company contact center with smart IP phones and headphones for high-quality calls, then permanent connection and better customer service.
Bevatel softphone is the latest App for making and receiving calls via mobile and or computer; it enables you to make high-quality calls just by internet connection and without any cables or installations.
Auto Dialer service enables you to auto-dial your customers’ lists. It auto- distributes and forwards the calls to the staff as coming ones, saves time and effort, and helps in telesales processes.
Bevatel Provides IVR Services to enable you to auto-answer your customers' inquiries with some recorded voice messages. Also the call can be forwarded to a specific agent or voice mail service.
Bevatel provides many techniques of calls and staff evaluation via an integrated live panel, performance reports that enable you to monitor, evaluate, and improve staff performance.
Bevatel API Integration enables you to transfer and share your business data through some Apps, systems, and devices and via an Internet connection. That helps to execute a lot of processes faster.
Advanced Unified Telecommunication Establishment ( Bevatel ) Our Values:
Bevatel provides integrated solutions to create professional high-quality contact centers.
(By Bevatel professional services and systems to manage your call center and customer service, then providing smart solutions for companies from A to Z to develop their contact centers).
Bevatel provides premium high-quality services for customers’ permanent trust.
(Bevatel believes that providing professional services is very important to get a companies’ permanent trust, besides helping the companies to make high-quality calls, then it’s easy to connect with their customers).
Bevatel always develops its solutions regularly to provide professional services.
(Bevatel believes that service and solutions regularly developing is its duty, as it is the leading specialized company in this field, besides the importance of that to improve the company’s customer service and technical support).
Beivatel is committed to protecting customers’ privacy with fully secured databases and servers.
(Bevatel seeks to provide the highest protection for companies’ accounts and data. Besides that, Bevatel can’t enter any of its customers’ pages without an official request from them).
Bevatel believes in team working to improve quality and provide professional services.
(Bevatel has integrated teamwork with professional experts, technicians, and specialists in programming, customer service, and call center to provide smart services for its customers).
Our mission is to provide integrated consultations, solutions, and services to create smart advanced contact centers and to develop call centers and customer service for companies.
Our vision goes to be the leading company in cloud call center services, contact centers, and customer service solutions.