The Best Call Center System for Real Estate Companies

What is the Best Call Center System for Real Estate companies from Bevatel?

Bevatel system is the latest cloud call center system used by real estate companies, whether real estate development companies, agents, or real estate brokers utilize this system to make and receive the number of concurrent calls required and communicate with customers with professional options, tools, and many features.

This system is best for marketing and sales departments to communicate with potential, existing, or new customers and for various purposes.

This system includes many advantages enabling sales and customer service employees to communicate with potential and new customers. And it provides them with professional options and tools to communicate with existing customers and provide after-sales services.

Advantages of the cloud call center system for real estate companies

Bevatel Cloud Call Center Solutions provides the best call center system with many features for making and receiving calls and other advantages for conducting sales and marketing operations. We can clarify some of the most prominent advantages of the Bevatel system (for marketing, sales, and customer service) in the following points:-

Communicate with potential, new, and existing clients

Connection with SMS service

Connection with the CRM customer service management system

Communicate with potential, new, and existing clients

The Best Call Center System for Real Estate companies from Bevatel enables you to make and receive the number of concurrent calls required in the cloud only with an Internet connection. This system includes many advantages and professional tools that are indispensable for:-

Marketing Management to promote real estate projects by contacting clients

Sales Administration, Persuading potential clients of real estate projects

Conducting sales operations and communicating with customers over the phone

And we can explain the advantages of the Bevatel system to communicate with customers

Auto Dialer

Waiting feature

Call Recording

Autoresponder

Voice mail service

Auto Dialer

The cloud call center system allows you to run the Bevatel Auto Dialer system that enables you to contact your potential or existing customers automatically. (one customer and then the other.)

You can upload files that contain the mobile numbers of the customers you want to call by the auto-dialer system, and set the calling times so that the system will automatically call the specified lists and numbers on the dates according to the schedule you made.

After the customer answers the call, it becomes an incoming call to a sales or customer service representative.

The system distributes the calls received from customers to the available employees or according to the previously put plan to distribute the calls.

This feature helps both the marketing and sales departments to conduct and implement all tasks related to communicating with customers. And then, the auto-dialer system is one of the cloud call center solutions that contribute to completing sales operations in a faster, more professional, and time-saving manner.

IVR

IVR feature is one of the advanced cloud call center solutions provided by Bevatel with many professional advantages for real estate developers, real estate agents, and real estate marketing companies.

IVR is the interactive voice response to callers' inquiries with previously recorded voice messages that include answers to the customers' frequented inquiries.

IVR consists of several voice messages that include many scenarios and options for the caller to choose the suitable for his inquiry.

Voice mail service

Voice mail service allows customers to leave their inquiries and requests for reservations and purchases in one of your company's real estate projects. The caller can one or more voice messages noted by one of the specialized sales or customer service employees to call the customer back to complete and conduct the remaining stages of the sale or respond to his inquiries and questions regarding what Shop for real estate projects.

Integration with CRM Customer Service Management System

One of the most prominent advantages of The Best Call Center System for Real Estate companies from Bevatel is that you can link it with the customer service management system through the API link technology.

Then you can manage, implement and monitor all sales processes without missing any of your potential customers or any sales opportunities.

This integration between the call center systems and the customer service department makes it easy to obtain the number of customers interested in the real estate projects of your marketing campaigns.

Once you log in to the customer service management system, you will view a list of interested potential customers, customer requests, and their data. So that each employee can follow up on the customer requests, perform the required sales operations, and even achieve your company's goals and increase sales and profits.

Integration with SMS service

You can connect the Bevatel cloud call center system with the SMS platform, and then you can schedule a batch of text messages to be sent to customers right after the call ends. This integration is valuable in that it enables sales staff to customize and schedule defined messages to be sent to customers in some cases, such as:-

Messages containing the prices of apartments for real estate projects

SMS include the prices of the different villas

SMS include payment and installment methods

A message containing a link to a form or questionnaire to be filled out by the customer

Why do many real estate companies recommend the Bevatel cloud call center system?

Bevatel system is The Best Call Center System for Real Estate companies. It is recommended system for its many features, options, and tools. And what distinguishes Bevatel from other call center solutions and services companies. Many real estate companies, real estate agents, and real estate marketing companies recommend the Bevatel system for many reasons and advantages, the most prominent of which are as follows:-

Bevatel is a leading Saudi company, licensed and certified by the Saudi Communications and Information Technology Commission

Bevatel offers all advanced cloud call center solutions and services through professional experts and specialists in call center and customer service.

Bevatel provides free technical support and after-sales services throughout the subscription period.

All call center and customer service systems provided by Bevatel are cloud-based systems that work only with an internet connection.