Over 15,000 businesses trust Bevatel's cloud solutions
Bevatel Chatbot Features
Automated Technical Support
Provide continuous technical support for your customers. The chatbot handles inquiries and resolves issues quickly and accurately throughout the day, without human intervention and at minimal cost.
Personalized Interactions that Build Customer Loyalty
Offer a unique experience for every customer by using their name and purchase history to enhance personalized communication and show genuine care.
24/7 Customer Service
Automate your business communication with automatic messages operating 24/7 to deliver fast and accurate customer service anytime — ensuring you never miss an opportunity to respond to customers.
Seamless Integrations to Boost Your Business Performance
Bring all your business tools together with the chatbot to simplify customer responses and complete sales quickly and efficiently. Enjoy easy data import and export between the chatbot and your CRM or resource management systems.
- Direct integration with Salla, Zid, and Google Sheets
- Connect customer and sales data with CRM and ERP systems
- Detailed reports to track performance and improve results
Easy data synchronization to enhance accuracy and efficiency
Build Your Chatbot Easily with Drag-and-Drop and an Integrated Database
Create chatbots quickly without any coding. Use uploaded databases to provide accurate responses to customers. If no suitable answer is available, the chatbot automatically transfers the conversation to an agent or searches the internet for the best solution.
- Build your bot using a simple drag-and-drop interface
- Upload custom data files for quick and accurate replies
- Transfer chats to agents when needed without losing customers
- Enable smart online search to answer every inquiry
Integrated Cloud Communications that Set Your Business Apart
Why Bevatel
Traditional Chatbot
- Relies on fixed scenarios and only responds when the customer interacts.
- Handles all inquiries with the same priority, without distinction.
- Does not systematically collect customer data or build a database.
- Cannot be easily integrated with external systems.
Bevatel’s Intelligent Sales and Customer Service Agent
- Automatically identifies customer needs and intelligently guides them to purchase your products or resolve their issues quickly.
- Prioritizes customers based on precise evaluation, directing your team to deliver exceptional service and focus on high-value clients.
- Tracks customer interactions, buying signals, and gathers accurate insights that help improve service and close deals effectively.
- Can be seamlessly integrated with external systems or mobile and web applications, acting as the central hub for managing customer experience and sales.
Use Cases
The chatbot quickly answers common questions such as business hours, policies, or product details — reducing the pressure on the support team and speeding up the customer experience.
Why Do Thousands of Companies Trust Bevatel?
Licensed by the Saudi Communications and Information Technology Commission (CITC).
Certified with ISO 27001.
Recognized Meta Business Partner.
Certified by the National Cybersecurity Authority.
How Our Cloud Solutions Can Enhance Your Customer Experience?
- Start with a meeting to understand your needs.
- Watch a tailored demo designed for your business.
- Launch with solutions crafted for your success from day one.