Chat bot

The chatbot is a service developed by Bevatel to help organizations and commercial activities communicate with customers 24 hours a day with multiple scenarios and message templates carefully designed for expected conversations with potential, existing, and new customers. This service helps you receive requests, respond to inquiries, conduct sales, and reservations and provide them with the best service and technical support.

A chatbot is a computer program that simulates and processes human conversations, whether written or spoken. And this allows humans to interact with digital devices as if they were interacting with a human. The chatbot is driven by artificial intelligence, natural language processing (NLP), automated grammar, and machine learning (ML), which enables automated chatbots to process data to provide interactive responses to customer requests and inquiries.

One of the most prominent advantages of the ChatBot service is that it saves the costs needed to communicate with customers for various purposes of sales, technical support, and customer service. This service helps reduce employees’ numbers responsible for responding to customer inquiries, confirming their orders, and making deals.

Instead of hiring numerous employees to communicate with customers regularly, you can reduce the number of employees and depend on a Chatbot service that provides automatic but like human conversations.