Instagram API Integration - Integration Instagram

What is the Instagram API Integration with Bevatel Social service?

Bevatel Social service is a business solution enabling you to integrate all your business social media platforms such as WhatsApp Business, Instagram, Messenger, Line, Telegram, your website, and your email through a unified platform for all conversations of these platforms and with many professional advantages.

The social media integration service provides you with many options to conduct and receive your customers' conversations by live reply or auto-reply to their inquiries and problems using a computer or mobile.

Why do we integrate Instagram API and all social media channels within the Bevatel Social?

Instagram is one of the most prominent social media channels for establishments and businesses to communicate with existing customers and catch potential ones.

Bevatel integrates business accounts of your establishment or business on the Instagram website because Instagram is one of the most widely used social media. And it is a unique marketing tool that helps you reach your customers and target new segments of customers.

Instagram also helps you as a marketing tool to communicate with your customers, receive their requests, respond to their inquiries, and solve their problems in a faster and more professional way than the traditional methods of communicating via mobile and landlines.

Instagram is one of the most important and most used social media as an advanced business solution to communicate with customers for various purposes of marketing, sales, customer service, and technical support.

Instagram API Integration with Facebook: Multiple users of one account!

Before we activate the Bevatel Social service to connect your social media into a unified platform to receive all customer conversations, we first start the procedures for linking Instagram with the Facebook Business account of your organization or business.

After we associate your Instagram account with your organization's Facebook account, you can assign the account for use by multiple users of your employees.

This feature enables you to run the Instagram account of your business through several mobile devices and computers at the same time.

That is, many of your customer services, technical support, or sales staff can utilize the same Instagram Business account for your establishment or business to respond to customer inquiries, problems, and complaints.

Advantages of Bevatel Social service to integrate social media Channels

The Bevatel Social Social Media Integration service provides you with many options and professional features to receive your customers' conversations via social media channels through a unified platform for all communications. We explain to you the most prominent advantages of the Bevatel Social and Instagram API Integration service in points:-

A unified platform to receive all your business conversations

Faster and easier communication with your customers through all means

Activate WhatsApp Business using your Unified Number 9200

Unlimited ChatBot conversations

Add a "Contact Us" button for ChatBot and live conversations on your website.

Unified inboxes for all employees and private inboxes

Live analytics and detailed reports on all conversations

A unified platform to receive all your business conversations

Bevatel service is the first service that enables you to receive all messenger, Twitter, WhatsApp Business, Telegram, Line, and other social media conversations through the unified Bevatel platform for all channels.

You can also integrate Instagram, your business email, and your website with the Bevatel Social service to receive customer conversations and communicate with them with professional tools and many advantages we mention the most prominent of them in the following points:-

Manage logs of clients and contacts (potential, new, and existing clients).

Classifying customers and using hashtags such as #Customer Service Management System #Unified Number Service 9200

Archive and manage all customer conversations

Allocating multiple roles to communicate with clients (employee, supervisor, manager)

Allocating several departments to respond to customer conversations (customer service, sales, technical support)

Manage email messages and notifications

Integrate Instagram and WhatsApp Business for faster and easier communication with your customers

The service of Instagram API Integration and other social media to the Bevatel Social platform enables you to communicate with your customers faster, easier, and more professionally.

This service enables you to access WhatsApp Business & Instagram accounts through several different devices and at the same time.

So instead of one employee answering all your WhatsApp Business or Instagram conversations, you can assign multiple employees to do so simultaneously.

Therefore, there will be no delay in responding to customer complaints or inquiries and problems, and this service enables you to receive customer requests and respond to them faster.

Why do many companies rely on the Instagram and social media integration service from Bevatel?

Many establishments and commercial activities rely on Bevatel services for advanced cloud call centers and Bevatel Social to integrate social media channels for many reasons, and the advantages of Bevatel for companies. We mention the most prominent advantages of using Bevatel solutions for modern call centers in the following points:-

All solutions and services provided by Bevatel for call centers are cloud-based and do not require many devices or complicated installations.

Bevatel is a leading Saudi company approved and licensed by the Saudi Communications and Information Technology Commission and certified by STC.

We offer all cloud call center solutions and services with multiple advantages, tools, and options at the lowest costs in Saudi Arabia.

We offer Instagram API Integration service, social media, and WhatsApp businesses using the unified number 9200 to receive all conversations in one platform.

Bevatel Social service allows you to allow multiple employees to use your business accounts via Instagram, WhatsApp Business, and other means of communication, at the same time and with many professional features.

We provide all call center services, technical support, and customer service through professional experts and technicians, specializing in cloud call center solutions and customer service.

Bevatel provides free technical support and professional after-sales services to its customers throughout their subscription to the services.