How Does Bevatel IVR Service Work?
- IVR system runs through some previously recorded scenarios with voice messages that include answers to callers’ inquiries by pressing on a specific number to transfer them to a list of options for answers about your services and products. And the caller chooses what he wants.
- Smart IVR “by CRM Integration.” helps your customers automatically know their account’, services, and subscription details. Bevatel IVR enables your customers to recognize their used packages, remaining packages, renewing time, and others.
- Bevatel IVR system helps the callers connect directly with any of your company departments. Besides displaying your company promotions during waiting time or forward the customer call to the voice mail service.
IVR Service for developing your business
IVR Services provider helps you recognize the callers’ interests, attitudes, and solving their problems. Also, it helps you define strength and weakness points, increase brand awareness, and improve the performance, generally.
In general, the IVR system helps to recognize customers’ needs and provide new products and services which satisfy them.
Bevatel IVR Service Provider keeps your company data’ secured.
Bevatel provides its services on highly secured servers and databases. Bevatel IVR service provider on a fully secured server and database for your company to enable you to have an unlimited number of voice messages.