Business Chat

Communicate with your customers with the first unified communication channel in the Middle East, Bevatel Business Chat: the Unified Platform for all social media Channels.

Business Chat

Business Chat

A Single platform for all your employees to communicate with customers over all social media channels!

Bevatel Business Chat is a professional communication platform with integrated features and tools through which establishments and businesses can communicate with customers and receive their requests and conversations through social media channels and e-mail for all employees with automatic or live conversations and marketing, customer service, sales and technical support purposes using computer and mobile.

The latest digital platform enables you to make and receive all your business conversations in a single platform for all communication channels and with multiple features and options for communication, customer service, sales, and technical support!

Multiple features in a single platform for better and more rapid communication!

Connect all communication channels to one platform Connect all communication channels to one platform
Schedule and send bulk messages to contacts Schedule and send bulk messages to contacts
activate WhatsApp Business API activate WhatsApp Business API
All transactions in one window All transactions in one window
Unified inbox & private messages Unified inbox & private messages
 Live reports and detailed analytics Live reports and detailed analytics
Multiple features in a single platform
Communicate with your customers in real-time over their preferred channels!
Communicate with your customers in real-time over their preferred channels!
                                    title=
Communicate with your customers in real-time over their preferred channels!

The Bevatel Business Chat platform allows you to communicate with all your customers, receive their conversations through their preferred communication channels, and respond to them in real time through a unified platform for all your employees.

Twitter
Instagram
Messenger
Google Business
E-mail
Line
Telegram
WhatsApp Business API
All customers’ deals in one place!
View customer transactions became easier with the Bevatel Business Chat platform!
Receive and customize all your customers' conversations in a unified inbox for all your staff or each employee!

Bevatel Business Chat platform allows you to receive all your customers' conversations, inquiries, and requests from all communication channels through a single window for all your employees!

You can also direct and assign specific messages to an employee or a defined department or customize the conversations coming from defined channels to be received by a specific employee or department. For example:-

Twitter messages appear to a specific employee
Technical support messages appear to technical support staff
Receive and customize all your customers' conversations in a unified inbox for all your staff or each employee!
Receive and customize all your customers' conversations in a unified inbox for all your staff or each employee
Follow up on your business conversations periodically with detailed reports and analytics!

The Bevatel Business Chat platform provides comprehensive live, detailed analytics and reports regarding all your business conversations across social media channels.

Open Conversations
Open Conversations
Closed Conversations
Closed Conversations
Available staff
Available staff
Busy staff
Busy staff
Closed Transfers
Closed Transfers
Each employee's conversations
Each employee's conversations
New and Deleted Contacts
New and Deleted Contacts
Contacts source
Contacts source
Incoming messages
Incoming messages
Outgoing messages
Outgoing messages
Failed Messages
Failed Messages
Failed Messages
Customer inquiries and requests
Communicate with your contacts with bulk messages with one click, and schedule your messages!

Bevatel Business platform enables you to send bulk messages to your customers via social media channels (WhatsApp Business API, Twitter, Instagram, Facebook, Telegram, and Line), email, and Google Business Chat in one click in a few seconds!

Determine the message to be sent (template messages) with pictures and files (for WhatsApp). Determine the message to be sent (template messages) with pictures and files (for WhatsApp).
Schedule messages to be sent automatically by the Bevatel platform at the specified time Schedule messages to be sent automatically by the Bevatel platform at the specified time
Write the message content Write the message content.
Send the message Send the message.
Select the contacts you want to communicate with Select the contacts you want to communicate with.
Select the desired communication channel Select the desired communication channel.
Communicate with your contacts with bulk messages with one click, and schedule your messages!
Communicate with your contacts with bulk messages with one click, and schedule your messages
A single interface for more rapid and better communication with unlimited features!

Bevatel platform keeps you in touch with your customers in real-time through all their preferred communication channels with unlimited features and options!

Unlimited users
Unlimited users
Create customers profiles
Create customers profiles
Categorize contacts with tags
Categorize contacts with tags
Quick and short responses
Quick and short responses
Unlimited Free Messages
Unlimited Free Messages
Customer message notifications
Customer message notifications
Add a Contact Us button
Add a Contact Us button
Unlimited automatic chatbots
Unlimited automatic chatbots
Communicate with unlimited customers
Communicate with unlimited customers
Send template messages (WhatsApp Business API)
Send template messages (WhatsApp Business API)
Send photos, files, and videos to customers
Send photos, files, and videos to customers
إضافة تعليقات على المحادثات
Add comments to conversations (only staff can view them)
Communicate with your customers anytime and from anywhere! Won’t miss any conversation anymore!

Utilize the Bevatel Business Chat platform to communicate with your customers periodically from anywhere on the computer. You can also run the Bevatel Business Chat application on Android or IOS mobiles.

Packages

Select your suitable packages for your business

PRO
Unlimited Inbox

Unlimited Messages

Unlimited Contacts

10 Users Included (Seats)

5 Workflows

2,000 Monthly Active Chat

Broadcast Messages 30 K

All Core Features

Reporting

Dynamic Variables

Buy Now
Team
Unlimited Inbox

Unlimited Messages

Unlimited Contacts

20 Users Included (Seats)

10 Workflows

4,000 Monthly Active Chat

Broadcast Messages 50 K

All Core Features

Advanced Reporting

2 Webhook Events

Application

Dynamic Variables

Buy Now
Business
Unlimited Inbox

Unlimited Messages

Unlimited Contacts

30 Users Included (Seats)

15 Workflows

6,000 Monthly Active Chat

Broadcast Messages 80 K

All Core Features

Advanced Reporting

5 Webhook Events

Integrations

Data Export

Google Sheets Step

Dynamic Variables

Application

Buy Now
Enterprise
Contact US
Unlimited Inbox

Unlimited Messages

Unlimited Contacts

Customized Limits

Unlimited Workflows

Customized Limits

All Core Features

30 Days Onboarding Program

Dedicated Success Manager

Integrations

Data Export

Custom Webhook Events

Google Sheets Step

Dynamic Variables

Application

Buy Now
© 2024 Bevatel, All Rights Reserved