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Call Center System

Call Center System

Get a professional call center solution , and stay connected with your customers regularly wherever you are.

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What is the Call Center System international?

Call Center Systems

Bevatel call center is a professional cloud system that enables you to use your landlines or mobile lines. Also, this system can help you manage your customer service remotely and online.

Now. You can use your landlines, mobile lines, and your unified number to have a professional call center system.

Bevatel can provide you with professional FXO Gateways to link your landlines with the Call Center System, GSM Gateways, and sip lines devices.

You can link your available lines with the Call Center system to have an integrated one, make and receive calls remotely.

If you have a landline, unified number, and mobile line, you will need only gateways “that we provide you with” to get a professional call system for your business. Then you can get a professional high-performance cloud call center at the lowest costs.

What are call center system solutions and advantages?

Calls Recording
Calls Recording

This system enables you to monitor and record all incoming and outgoing calls. And this helps you evaluate and improve the performance.

Duty Hours & Holidays
Duty Hours & Holidays

You can schedule your time to receive the calls according to duty hours, and you can manage your customers' calls' during holidays and off-duty hours.

By your Landline & Unified Number
By your Landline & Unified Number

Now. You can get a professional call center service from Bevatel by using your landline, mobile number, or unified number, and then you will save many costs.

SMS Service Integration
SMS Service Integration

Integrate the call system with SMS service, then you can schedule and auto-send your business SMS to your customers.

Remote & Online Working
Remote & Online Working

The Call Center solution enables you to full-control your business and guide your staff online. And it also helps your team to work online and remotely.

Calls Waiting & Forwarding
Calls Waiting & Forwarding

Call Center System provides you with calls waiting feature that enables you to display your company offers or forward the incoming calls to a specific department, IVR, or voice mail.

Softphone Integration
Softphone Integration

You can integrate this system with a softphone, and then this integration enables you to answer the customers’ calls online via mobile or computer.

Welcoming Message
Welcoming Message

Bevatel provides IVR Service with a welcoming message and some options to help the callers. And to distribute the calls for the available staff.

Why should you choose a Call Center System?

Choose a specialized company that provides companies with advanced smart solutions for contact systems and services.

Call Center System is considered the latest cloud calls that enables you to manage contact centers online and remotely.

Then it helps you monitor, evaluate, and improve customer service staff performance.

Call Center System Company

Why do many companies choose contact center services?

Control Panel

Control Panel


Through the Bevatel Call Center system Control Panel, you can get much data about the customer subscription durations and the renewing times

Through this panel, you can get professional integrated detailed reports about the customers’ services subscribed-to.

Live Panel


Live Panel enables you to monitor your customer service staff lively and clarify all the current call details.

This panel also enables you to listen to the current calls, monitor the staff, and guide them privately.

In General, this live panel helps the managers monitor, evaluate, and develop the call center staff performance. It also helps you get better customer service. And it makes the staff commit to your work standards.

Live Panel
Performance Reports

Performance Reports


Call System provides you with some professional reports that monitor your staff, and then you can evaluate and improve their performance.

The system provides you with some reports about missed and received calls, the times when the agent is off duty.

Also, it enables you to record the calls with integrated reports about the customers’ inquiries or complaints.

Generally, these reports help you monitor, evaluate, and improve customer service staff performance. Then provide your customer with a better service.

Contact Center System Advantages

Regular Technical Support

Provide the customers with regular technical support and customer service 24h/day.

Contact Center System Advantages
High-quality Connection

Call systems and solutions enable you to get regular high-quality calls at the lowest costs.

Advanced Cloud Solutions

We provide the latest smart cloud solutions to manage contact centers online and remotely.

Fully secured Data

We help you store customers’ data on smart and fully secured databases.