CRM Application for technical support and customer service
The Bevatel Customer Relationship Management System is the latest professional system that provides you with multiple advantages and options to provide better customer service and technical support to your target customers.
This application allows you to write down the current and the new customers’ problems and inquiries. Then, you can understand customers, their problems, needs, and feedback towards the products and services you provide, and thus you can provide the appropriate services and solutions to them and provide them with the best technical support.
The Bevatel technical support tickets in the customer service management system enable you to review all the customers’ problems and inquiries in general. And this helps you know the pending, solve problems and answer the frequented customers’ questions that help you provide the best solutions, services, and products suitable for them that meet their needs. And make them regular customers.