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CRM System

CRM System

Bevatel CRM System is the latest Professional Customer relation management system that helps you improve customer service, marketing, and sales performance.

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What is a CRM System?

CRM system from bevatel is the latest CRM solution in Saudi Arabia to manage and operate a professional customer service. This system helps you build strong relationships with new customers, improve the customers’ relationships generally, provide a better service, and meet their needs. CRM solutions include many strategies and techniques that enable you to collect and store customers’ data related to your business. The system collects the data by these channels (your website, E-mail, chat rooms, and the previous calls between the company and its customers), In general, Bevatel helps companies connect with their customers well, understand their problems, know their needs, provide better customer service, meet their needs, and increase company sales.

CRM solutions include a lot of strategies and techniques that enable you to collect and store customers’ data, which is related to your business.

The system collects the data by these channels (your website, E-mail, chat rooms, and the previous calls between the company and its customers).

In general, Bevatel helps companies to connect with their customers well, understand their problems, know their needs, provide better customer service, meet their needs, and to increase the company sales.

What is a CRM System?

Why CRM Solutions from Bevatel?

CRM System is the best smart solution to improve the customer service in your companies, help you solve all your customers’ problems, and provide a better connection and better customer service, On this page, there are many advantages and reasons to use CRM solutions for your company.

CRM solutions enable you to monitor a lot of departments’ reports of Marketing. These reports help the management to analyse and evaluate the performance. Then the company can define its strength and weakness points to improve the strategies.

CRM solution in Saudi Arabia is flexible to be customized to suit your company capabilities and needs. Also, you can benefit from all the system features and Modules at the lowest cost to get the best service professionally.

CRM System provides you with many modules and features that can help you support and improve your marketing and sales departments. And also, the system guides these departments to edit the current work strategies to better ones. Also, Bevatel provides the best technical support for its clients.

You can link Bevatel CRM with a cloud call center system, and then, you can get all integration benefits with a synchronizing screen to the customer call. This screen includes much data about customer subscription, his previous inquiries, and history with us. This integration helps you improve customer service.

CRM solutions for Marketing & Sales

Bevatel CRM system provides many features for your marketing department; it also provides you with much data about customers’ inquiries and needs. Generally, it helps the marketing department recognise the customers well, execute successful marketing campaigns, and customise suitable products and services for your customers.

CRM software provides many advantages for the sales department; it helps the team manage all sales processes starting by engaging with prospective customers till turning them into real ones. It also enables you to monitor the pending deals and daily payments by much data to improve sales plans.

CRM solutions for Marketing & Sales

What are the CRM system Advantages for Marketing & Sales?

Target Customers Defining

CRM system enables you to describe and define your target customers accurately, and then you can help them.

CRM System Advantages
Customers’ Needs Satisfaction

After customers' well-recognition, the marketing team can suggest suitable services and products.

Customers Recognizing

CRM System can help you recognize your customers, their problems, and their needs to satisfy them.

Better Customer Experience

This system helps the sales team provide a distinctive experience for the customers to make them subscribe again.

CRM for Stores & Projects Management

CRM for Stores & Projects Management

Bevatel CRM helps you manage the products and services by codes. And it helps organize the receipts and payment time and monitor the available stock and the suppliers’ deals.

Also, CRM enables you to manage the projects, add and distribute the tasks to the staff, add all projects’ details and aspects, and then monitor all project steps from A to Z.

CRM for Technical Support

CRM provides many detailed reports and tickets about all the customers’ problems, inquiries, and complaints; these tickets can help you recognize and solve your customers’ complaints with a follow-up message or a call. Finally, it enables you to improve technical support in general.

Bevatel CRM Advantages

Contacts Management
Contacts Management

CRM Solution in Saudi Arabia enables you to manage your contacts, recognize their problems, inquiries, and help them.

Fully Secured System
Fully Secured System

CRM is a fully secured system provided with high-quality servers and databases to store your data securely.

Prospective Customers Recognizing
Prospective Customers Recognizing

CRM Software helps to analyze prospective customers, know their needs, and then turn them into real customers.

Sales Process Follow-up
Sales Process Follow-up

Bevatel provides you with an exclusive advantage to follow up all sales steps with the customers when they are prospective till billing.

Easy internal connection
Easy internal connection

CRM Software provides an internal connection feature to help the manager monitor, evaluate, and manage the work well.

Permanent connection with customers
Permanent connection with customers

CRM System enables companies to receive customers' questions via chat room, Voice mail, or Customer Calls.

Connection Channels Merging
Connection Channels Merging

CRM solutions in Saudi Arabia enable you to link your Connection Channels like (Softphone, E-Mail- website-chat room).

Customer Data Storing
Customer Data Storing

Bevatel CRM Software collects customers’ data on professional databases to help you recognize and solve their problems.

Permanent Integrated Services
Permanent Integrated Services

CRM solution in Saudi Arabia provides 24h/ week professional management features to provide better customer service.

SMS Service Integration
SMS Service Integration

Bevatel CRM system provides SMS service integration, and then it enables you to execute and schedule successful SMS campaigns.

Detailed Professional Reports
Detailed Professional Reports

CRM Solutions provides you with detailed reports about customers' needs and problems to satisfy them and increase sales.

Marketing & Sales Strategies Improving
Marketing & Sales Strategies’ Improving

Bevatel provides reports to help companies define their strength and weakness points and improve their strategies.