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CRM System

CRM System

Bevatel CRM System is the latest Professional Customer relation management system that helps you improve customer service, marketing, and sales performance.

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What is a CRM System?

CRM system from bevatel is the latest CRM solution in Saudi Arabia to manage and operate a professional customer service. This system helps you build strong relationships with new customers, improve the customers’ relationships generally, provide a better service, and meet their needs. CRM solutions include many strategies and techniques that enable you to collect and store customers’ data related to your business. The system collects the data by these channels (your website, E-mail, chat rooms, and the previous calls between the company and its customers), In general, Bevatel helps companies connect with their customers well, understand their problems, know their needs, provide better customer service, meet their needs, and increase company sales.

CRM solutions include a lot of strategies and techniques that enable you to collect and store customers’ data, which is related to your business.

The system collects the data by these channels (your website, E-mail, chat rooms, and the previous calls between the company and its customers).

In general, Bevatel helps companies to connect with their customers well, understand their problems, know their needs, provide better customer service, meet their needs, and to increase the company sales.

What is a CRM System?

Why CRM Solutions from Bevatel?

CRM System is the best smart solution to improve the customer service in your companies, help you solve all your customers’ problems, and provide a better connection and better customer service, On this page, there are many advantages and reasons to use CRM solutions for your company.

CRM solutions enable you to monitor a lot of departments’ reports of Marketing. These reports help the management to analyse and evaluate the performance. Then the company can define its strength and weakness points to improve the strategies.

CRM solution in Saudi Arabia is flexible to be customized to suit your company capabilities and needs. Also, you can benefit from all the system features and Modules at the lowest cost to get the best service professionally.

CRM System provides you with many modules and features that can help you support and improve your marketing and sales departments. And also, the system guides these departments to edit the current work strategies to better ones. Also, Bevatel provides the best technical support for its clients.

You can link Bevatel CRM with a cloud call center system, and then, you can get all integration benefits with a synchronizing screen to the customer call. This screen includes much data about customer subscription, his previous inquiries, and history with us. This integration helps you improve customer service.

CRM System for Real Estate
CRM System for Real Estate

CRM System allows real estate developers or brokers, and agents to manage and analyze all the operations of the marketing and sales team with tools and features that make managing the work easier and more organized

  • Monitor and archiving of invoices, purchase and sales orders

  • Manage and distribute real estate marketing commissions to sales staff

  • Determine the return on investment from real estate marketing campaigns

  • Catch the target customers and push them into the sales process pipelines

CRM system for medical facilities
CRM system for medical facilities

Bevatel CRM provides many options, tools, and features helping medical facilities develop the hospital departments' performance and the service provided to patients. to improve their experience and gain their satisfaction

Some usages of CRM for medical facilities:-

  • Create and manage reservations and appointments

  • Management of registration and reception of patients

  • Manage patient files (one file for each patient)

  • Create and manage patient bills

CRM system for offices

The CRM system from Bevatel includes many tools and features that help corporate and office managers to manage and follow up on marketing, sales, customer service, technical support, and even increase sales and profits, This system provides other features that allow you to manage and follow up on all your employees' tasks, manage your stores and new projects, and details that help you develop work mechanisms in your organization and provide better customer service

Some usages of CRM for offices:-

  • Create financial offers and send them to clients

  • Create new tasks for employees

  • View completed and pending tasks

  • Managing supplier and customer transactions

نظام CRM للمكاتب
CRM system for restaurants

Bevatel CRM System provides restaurant management with many tools to manage and follow up on all operations related to stores management, billing, supplier transactions, sales, problems, and customer needs

Some CRM usages for restaurants:-
  • Management of e-marketing campaigns for the restaurant

  • Manage customer data and logs

  • Manage supplier transactions and send invoices to them

  • Management of stores and their products and items

CRM system for restaurants
CRM system for tourism companies

A CRM system that enables you to manage all hotel and flight reservations and follow-up sales operations with customers, periodically, until the reservation is confirmed, invoices are generated, and sent to customers

Some usages of CRM for tourism companies:-
  • Create quotations for hotel and flight reservations

  • Make reservations and search for available hotels and flights

  • Follow up on customer requests and reservations

  • View the hotels most booked by customers

CRM system for tourism companies
CRM for Stores & Projects Management

CRM for Stores & Projects Management

Bevatel CRM helps you manage the products and services by codes. And it helps organize the receipts and payment time and monitor the available stock and the suppliers’ deals.

Also, CRM enables you to manage the projects, add and distribute the tasks to the staff, add all projects’ details and aspects, and then monitor all project steps from A to Z.

CRM for Technical Support

CRM provides many detailed reports and tickets about all the customers’ problems, inquiries, and complaints; these tickets can help you recognize and solve your customers’ complaints with a follow-up message or a call. Finally, it enables you to improve technical support in general.

Bevatel CRM Advantages

Contacts Management
Contacts Management

CRM Solution in Saudi Arabia enables you to manage your contacts, recognize their problems, inquiries, and help them.

Fully Secured System
Fully Secured System

CRM is a fully secured system provided with high-quality servers and databases to store your data securely.

Prospective Customers Recognizing
Prospective Customers Recognizing

CRM Software helps to analyze prospective customers, know their needs, and then turn them into real customers.

Sales Process Follow-up
Sales Process Follow-up

Bevatel provides you with an exclusive advantage to follow up all sales steps with the customers when they are prospective till billing.

Easy internal connection
Easy internal connection

CRM Software provides an internal connection feature to help the manager monitor, evaluate, and manage the work well.

Permanent connection with customers
Permanent connection with customers

CRM System enables companies to receive customers' questions via chat room, Voice mail, or Customer Calls.

Connection Channels Merging
Connection Channels Merging

CRM solutions in Saudi Arabia enable you to link your Connection Channels like (Softphone, E-Mail- website-chat room).

Customer Data Storing
Customer Data Storing

Bevatel CRM Software collects customers’ data on professional databases to help you recognize and solve their problems.

Permanent Integrated Services
Permanent Integrated Services

CRM solution in Saudi Arabia provides 24h/ week professional management features to provide better customer service.

SMS Service Integration
SMS Service Integration

Bevatel CRM system provides SMS service integration, and then it enables you to execute and schedule successful SMS campaigns.

Detailed Professional Reports
Detailed Professional Reports

CRM Solutions provides you with detailed reports about customers' needs and problems to satisfy them and increase sales.

Marketing & Sales Strategies Improving
Marketing & Sales Strategies’ Improving

Bevatel provides reports to help companies define their strength and weakness points and improve their strategies.