Unified Number 9200

Yes. If you subscribe to the Bevatel cloud call center service, you will get a free unified number 9200.

The unified number 9200 provides calls paid by the caller, while in the case of the number 800, the cost of the call is free of charge.

The unified number 9200 is one of the prime techniques that many business activities and establishments depend on to make and receive the customers' and users' calls. The unified number 9200 is a prime element in the call center and customer service field: as it helps the establishment gains the customers' loyalty and trust because they feel that they deal with a professional company that appreciates their customers. Besides those, the unified number 9200 helps the businesses and establishments receive many concurrent calls with many features and options that allow the establishment to control the contact center, improve the user experience and provide better customer service

Many establishments depend on the Bevatel Unified number 9200 service to make and receive many concurrent calls for many features that Bevatel Provides. Bevatel provides many options for you to choose a distinctive unified number for your business. Bevatel provides you with an integrated service that includes a distinctive unified number 9200, a cloud call center system, and a CRM system. Then, you won’t need any complicated devices or installations. Besides that, Bevatel provides you with the service quickly, as you can get the integrated service within three working days at maximum. Bevatel provides the companies with premium packages to benefit from the unified number 9200 with other call center services

It’s a technique that the customer service agent activates to make and receive calls. Every agent has an extension with 3 fields (User name, Password, and Server.).

Concurrent calls are received or made simultaneously through the same unified number or the landline without showing that the line is busy to the caller. Each establishment chooses the best suitable package for concurrent calls number expected to its call center

The internal calls are made between employees and managers in one establishment through the extension that each employee uses to make and receive calls. In all of its packages, Bevatel enables you to make unlimited internal calls between employees and managers

Yes, of course. These packages include many features like ingoing and outgoing Calls recording monthly.

This panel enables you to track customer service agents periodically. It allows you to listen to the current calls, guide the agent in private, correct info for the caller. The live panel also provides detailed data about the calls and the agents' status: in a meeting, has a call, or in a break time

Bevatel cloud call center provides integrated professional reports about the staff performance: detailed data about the missed and received calls, the calls number made by the agent, calls duration, break times, and other details that help you get an integrated overview of the customer service agents’ performance.

Bevatel provides you with a professional integrated dashboard to manage and track your business contact center. This dashboard is for the managers to control the contact center, monitor the call center staff performance and the current calls, and manage the contacts log. The Bevatel dashboard enables the contact center manager to listen to calls, guide the agents in the private, correct info, end the call, and others

Yes, of course. Bevatel provides you with free of charge minutes to call the customers. And these free minutes differ according to the package type (startup package, medium companies, large businesses) and whether the package is basic or premium. And after using these free-of-charge minutes, the minute will be 40 halalas costs.

Yes, of course. You can link all your company branches through a unified number 9200. Then, you can make and receive your business calls through and from any of your business branches.

Yes, of course. Wherever your business branches in or out of Saudi Arabia, you can link them together through a unified number 9200

No, you don’t. Bevatel provides you with an integrated service that includes a distinctive unified number 9200, landline 011, and call center devices to establish an integrated contact center for your business or your establishment.

Yes, of course. You can benefit from the Bevatel startup business package that provides you with 3 extensions to make and receive 2 concurrent calls with call recording and staff performance tracking features.

Yes, of course. You can benefit from the Bevatel startup business premium package that includes 6 extensions to make and receive 4 concurrent calls with call recording and staff performance tracking features.

Yes, of course. You can benefit from the Bevatel medium business basic package that provides you with a distinctive unified number 9200, landline 011, 100 free-of-charge minutes, calls recording, and staff performance tracking.

Yes, of course. Bevatel provides the medium business with a premium package that includes a unified number, 10 extensions to make and receive 8 concurrent calls, call recording, and staff performance tracking.

Yes, of course. You can benefit from the Bevatel large business basic package that includes a unified number 9200 and 15 extensions that allow you to make and receive 10 concurrent calls. Also, this package provides you with a landline 011, 200free-of charge minutes, and multiple advantages of call recording and staff performance tracking.  

Yes, of course. You can benefit from Bevatel large business premium package that includes a unified number and allows you to make many concurrent calls. Bevatel provides the large companies with a premium package that allows them to customize a suitable package with many extensions, concurrent calls, Calls recording and staff performance tracking, and others according to their business needs.