IVR recording with Bevatel helps you get a professional IVR system for your business or establishment by specialists and at the lowest costs in Saudi Arabia.
What is IVR recording?
IVR is a shortened word for Interactive Voice Response
IVR recording means voice response and interaction with inquiries and questions of callers through several previously recorded voice messages.
The IVR service is one of the essential services needed by the various call centers of establishments and commercial activities to interact with callers through several voice recordings that include information and details about your products or services.
Welcome To Bevatel
للغة العربية، اضغط (1)
For English, press (2)
For Bevatel services, press (1)
For sales department, press (2)
How to run?
IVR service advantages for companies
There are many advantages that thousands of establishments and businesses use the IVR recordings of their call centers to communicate with their target customers.
We can mention some of using IVR recordings advantages on some points, as follows:
You will only need a small number of customer service agents to respond to customers in defined cases or cases if the caller did not obtain the information they needed from the IVR records.
Receive many concurrent calls
Improving the establishment image
The establishments and commercial activities that use IVR service always give impact to customers of dealing with a professional establishment and also give the impression of a strong brand that appreciates its customers and saves their time.
In general, most establishments and commercial activities depend on IVR recording options to interact with customers and increase their satisfaction with the services provided to them, provide fast and professional service to customers and save the company's costs at the same time.