Toll Free Number 800 - Toll Free Service 800

What is the toll free number 800 service from Bevatel?

Bevatel provides this service through an easy-to-remember unified number that starts with 800 that enables you to connect all branches and offices of your establishment or business through one number to make and receive all your customers' calls from anywhere in Saudi Arabia.

Toll free number 800 enables your target customers to contact you for free, as the costs of any call received or made through this number are paid by your call center. This service facilitates communication for many customers and encourages customers to communicate with you.
This number also gives you many advantages and solutions that enable you to communicate professionally with your customers. Also, it helps you develop the performance of the call center and technical support for your establishment or business.

What is the difference between
the unified number 9200 service and the toll free number 800?

The number 800 provides you with the same benefits as the unified number 9200 to make and receive calls and to operate customer service and technical support in your organization or business. However, there is a difference in the mechanism for paying for calls. We explain it as follows:-

Unified number

9200

In the number 9200, the caller pay for half of the costs of the call. And your establishment pays for another half

Toll Free Number

800

The toll free number 800 enables your customers to call you for free. And your establishment deducts the costs of the calls entirely.

The toll free number 800 Service Features

Improve customer experience

The 800 number enables your customers to call you for free. And that improves the customer experience and increases their satisfaction and loyalty.

Call forwarding

The 800 number allows you to forward the customer call according to the call source, working hours, and available staff.

Waiting and IVR feature

This service allows you to activate the waiting feature when all lines are busy and the IVR feature to respond to customers with previously recorded voice messages.

Record calls and extract recordings

For evaluation and training purposes, the Bevatel system enables you to auto-record calls and extract the recordings for the last 30 days.

Receiving mobile and landline calls

For faster and easier communication, the toll free number 800 allows your customers to call you via mobile or landlines from anywhere inside Saudi Arabia.

Impressive Brand

Your usage of the unified 800 for your establishment gives the impression to your customers that they deal with an impressive brand and professional company.

Voice mail service

The 800 number service allows you to enable the voice mail feature that allows your customers to leave their inquiries in a voice message.

Make conference calls

The number 800 service from Bevatel allows you to make conference calls with some of your employees or between your employees and some customers to explain something or try a service.

Integrated phone log

The Bevatel call center system provided with the unified 800 service enables you to create a phone log, add customer data and view the call history and other details that help you upgrade customer service.

Live Panel

The Bevatel live panel is one of the most prominent advantages of the call center system that Bevatel provides in the toll free number 800 service. It provides you with multiple options to monitor the performance of the contact center.

Bevatel live panel enables you to track your contact center workflow in real-time. It allows you to view the current calls and the details of each call and its duration.
This screen allows you to listen to any call without knowing the caller or the employee and also allows you to direct the employee during the call or correct information for him.
It enables you to view the status of each employee (is he in a meeting, on a call, on a break) and other details that help you follow up, evaluate and develop the performance of call center employees.
Utilizing the live panel, you can transfer the call from one employee to another or from one department to another one, and you can withdraw the call to answer it if the defined employee does not answer it.

System Reports

System reports are the most popular methods that call center managers rely on to see the progress of work and follow up the performance of customer service staff with numbers and statistics.

You can extract system reports daily, weekly, or monthly and at any time.
Bevatel reports provide you with comprehensive details about the number of calls made and received by each employee, the duration and date of each call.
The Bevatel Cloud Cool System reports provide you with details about the number and duration of breaks each employee has taken.
Listen to call recordings for the last 30 days. And this feature helps you to follow up, evaluate and develop your performance.
View missed calls and retrieve lost contact numbers

Why do so many institutions and commercial activities
rely on the toll free service 800 from Bevatel?

Bevatel is the first Saudi company and leader in modern cloud call center services and solutions.

Bevatel offers the toll free number 800 with distinctive options so that you can choose the appropriate unified number.

Bevatel provides the fastest call center services with a contact center system, a toll free number 800, and a landline in 3 days.

Bevatel offers various packages with many professional benefits to suit institutions and commercial activities of all sizes and activities.

Bevatel provides contact center services and solutions through professional experts and specialists in call center and customer service.

All unified numbers that Bevatel provides to its customers, whether 9200 or 800, are certified and licensed by the Saudi Communications and Information Technology Commission. And they are also certified by STC.

Packages

Select your suitable package with bevatel

Basic

3 Extension
2 Concurrent call
Landline number

Dashboard
Live Panel
Report system
Call recording
Unlimited internal calls
50 min for free for outbound call

Featured

4 Extension
6 Concurrent call
Landline number
Unified number 9200
Dashboard
Live Panel
Report system
Call recording
Unlimited internal calls
70 min for free for outbound call

Basic

8 Extension
6 Concurrent call
LandLine number
Unified number 9200
Dashboard
Live Panel
Report system
Call recording
Unlimited internal calls
100 min for free for outbound call

Featured

10 Extension
8 Concurrent call
LandLine number
Unified number 9200
Dashboard
Live Panel
Report system
Call recording
Unlimited internal calls
150 min for free for outbound call

Basic

15 Extension
10 Concurrent call
LandLine number
Unified number 9200
Dashboard
Live Panel
Report system
Call recording
Unlimited internal calls
200 min for free for outbound call

Custom

Extension
Concurrent call
LandLine number
Unified number 9200
Dashboard
Live Panel
Report system
Call recording
Unlimited internal calls
Free min for free for outbound call

Call Center Services

Bevatel Social

CRM System

SMS Service

Auto Dailer System

IVR system

Call Evaluation

Softphone Application

Voip Products

What is the toll free number 800 service from Bevatel?

What is the difference between the unified number 9200 service and the toll free number 800?

Unified number

9200

Toll Free Number

800

The toll free number 800 Service Features

Improve customer experience

Call forwarding

Waiting and IVR feature

Record calls and extract recordings

Receiving mobile and landline calls

Impressive Brand

Voice mail service

Make conference calls

Integrated phone log

Live Panel

System Reports

Why do so many institutions and commercial activities rely on the toll free service 800 from Bevatel?

Packages

Select your suitable package with bevatel

Basic

Featured

Basic

Featured

Basic

Custom

What is the difference between
the unified number 9200 service and the toll free number 800?

Why do so many institutions and commercial activities
rely on the toll free service 800 from Bevatel?